Recordings of conversations deserve careful handling
Everything below is a commitment we hold ourselves to today, not a plan. The binding wording is in the privacy policy, and each answer says which section of it to read.
What happens to your recording
A recording of a meeting is somebody's conversation. These are the four things we can state about ours today.
Every recording is encrypted with its own key, and that key is itself encrypted with a master key that never leaves our server. Transcripts and AI documents are encrypted the same way.
Our server and database are in Warsaw. The GPUs that transcribe are in Romania. Nothing is processed outside the European Union.
AI documents and translations are made from the text of the transcript. The recording itself never leaves storage for them.
We do not build voice prints and do not recognise people across recordings. Speakers are separated inside a single recording and nothing about their voice is stored.
Whether you may record a conversation, and whether the people in it need to be told, depends on where you are and who they are. That decision stays with you — we only process the file you upload.
What AI does and does not do
Each decision, task and objection carries the timestamp of the sentence it came from, so any reader can check it in one click.
Items with no basis in the transcript, invented names and invented deadlines are dropped, and the document reports how many were removed.
When you edit the transcript after generating a document or subtitles, they are flagged as outdated rather than silently left wrong.
AI output is a draft you can edit as markdown, regenerate, or reject. Roles, speaker names and scorecard criteria stay under your control.
Questions people ask before the first upload
Short answers, with the section of the privacy policy that says the same thing in full.
Accessibility
The app targets WCAG AA contrast and a visible focus state on every control, so it can be operated without a mouse and read at a glance. Where we are not there yet, write to us and tell us what is in your way — support@sonafact.com.